Car Hirers Want Peace Of Mind
by Becky Harrison |
posted 03 November 2020
The difference in the price charged by car rental companies can differ by hundreds of pounds, yet more than half (56%) of car hirers will only rent through international car hire brands, with nearly two-thirds (63%) believing they are better protected legally, as well as with support on the ground, if they use a recognised international company, and a fifth (22%) say they always use the same company.
The research by Opinium, of over 1,000 car hirers, for iCarhireinsurance.com, a leading provider of car hire excess insurance, found that price is important to two-fifths though, who say they always book the cheapest hire car possible (39%). But finding the best deal can be a challenge, with two fifths (39%) saying it can be difficult to find the price of the extras they need.
A quarter (24%) of car hirers want to know their vehicle has been deep-cleaned before they use it, and nearly a fifth (18%) say they would choose one company over another if they knew they were more thoroughly cleaned, and 16% say they will research a rental company’s cleaning policy.
In addition to this, 17% like the idea of a breakable tamper seal reassuring them the car has not been used since it was last cleaned and 11% would like to receive the keys for a vehicle in a sanitised pouch. One in ten (10%) say the option to hire is now more important than ever to minimise contact with others due to Covid-19.
Ernesto Suarez, Founder and CEO of iCarhireinsurance.com said: “Renting through a major international brand may make you feel that you are more protected if something goes wrong, but the reality is that if you don’t have the right insurance, you will still be charged if your hire car is damaged or stolen. Buying excess insurance from a standalone provider, like iCarhireinsurance.com, is not only considerably cheaper than the cover sold by the rental companies, but means that it does not matter which company you hire from.”