Delivery drivers lose 16 percent of day to congestion

Delivery drivers lose 16 percent of day to congestion

by Helen Jackson |
posted 04 October 2018

Congestion is becoming a critical business issue according to the latest research from the Mercedes-Benz Vans Business Barometer.

Delivery drivers say that, on average, 16% of their working day is lost due to congestion, which means, based on an 8-hour working day this equates to 1 hour 17 minutes a day or more than 6 hours across a typical working week. This adds up to 37 working days a year lost due to congestion for the average delivery driver.

Greater London reaffirms its place at the top of the ‘congestion league’, with respondents saying 18% of their working day is lost to congestion. This is higher than anywhere else in the UK.

The research, undertaken amongst 2,000 van owners and operators in the UK, also highlights that congestion is now the second biggest ‘barrier to growth’, with 31% believing this will be a barrier to growth in the coming year, rising to 38% amongst fleet managers, and second only to rising fuel costs (57%).

The top six transport related growth barriers are;

  • Rising fuel costs 57%
  • Congestion 31%
  • Vehicle Expenditure 29%
  • Driver shortages 21%
  • Meeting increasing customer demand 16%
  • Servicing ‘down time’ 10%

More than 40% (43%) of respondents in the North West say that congestion will be a barrier to growth – the highest figure nationally. The North West is course home to an emerging (and controversial) ‘Smart Motorway’ network roll-out that impacts some of Britain’s busiest motorways including the M6, M56, M62 and M60 with completion dates years away.

Further to this, more than half (55%) of owners and operators said they plan on increasing the number of vans they own or operate within the next 12 months, only adding to the strain on the vital arteries of the UK’s business network.


Helen Jackson
Helen Jackson

Helen is part of the marketing team here at Money4yourMotors. Helen oversees a wide range of marketing activities including social media and content creation.