the good garage scheme
find a garage that you can trust with the good garage scheme
When the time comes to have your car serviced its worthwhile seeking out local vehicle servicing providers that belong to the widely respected Good Garage Scheme.
The Good Garage Scheme is run by Forte. It's dedicated to driving up standards in the car service and repair market, ensuring consumers get a fair deal.
Members of the Good Garage Scheme must adhere to a strict code of conduct. Only the finest service garages are permitted to join the scheme which is designed to maintain the highest workmanship and customer service standards.
Using the Good Garage Scheme, you'll find local independent garages you can trust. Be assured that every garage listed performs services to a strict standard and will always have your best interests at heart.
Good Garage Scheme members can carry out all services and repairs during a vehicle's warranty period without invalidating warranty conditions. That's because all work is performed to manufacturer service schedules and genuine replacement parts are used.
When organising a car service, it's important that you establish what the service includes. Some garages will change only your oil filter, others will carry out a full service. A good garage will follow a service checklist and give you a copy of that completed checklist as confirmation of a job well done. Good Garage Scheme members carry out your service incorporating the Industry Standard Service Checklist.
Most modern cars only need a service once a year, but most older cars require a service once every six months. The manufacturer's service handbook will set what is best for your car. The type of service you need will also be affected by how you use your car. For example, lots of short journeys where the engine does not have a chance to warm up properly will probably mean more frequent oil and filter changes.
Collecting Your Car
When collecting your car after work has been completed, ask to view the old replaced parts and check that the bill is for the amount agreed, or is not significantly more than any estimate you were given. Also check that the work and parts are fully itemised (this will be proof of purchase if a problem occurs as a result of the work or replaced part fails) and that the service record book has been stamped with the garage stamp.
Rather than replacing parts that are not fully worn out, a good garage will advise you when they will probably need replacing, based on the way you use your car.
Visit www.goodgaragescheme.co.uk for more information or to find your nearest Good Garage Scheme members by simply typing your postcode, nearest town name or the name of a member garage, if you know it, in the box provided at the top of the website's home page. By visiting this website you can also read testimonials from customer for further reassurance, read the Good Garage Scheme 'Code of Conduct' and even download an Industry Standard Service Checklist (PDF).